Privacy Policy

1. Information We Collect

We may collect your first and last name, email address, phone number, company or project details, and any message you send through our contact forms or by email or phone. We also collect limited technical information from your browser or device, such as IP address, pages viewed, approximate location, referring website, device type and cookie identifiers.

2. How We Use Your Information

We use personal information to respond to enquiries, provide quotes or product information, manage customer relationships, improve our website and services, measure website performance, protect the security of our systems, and comply with legal obligations. We only collect information for lawful purposes connected with our business.

3. Cookies, Analytics and Tracking

We use cookies and similar technologies, including Google tools such as Google Analytics, Google Tag Manager and advertising or conversion tracking tools, to understand how visitors use the site, improve content, and measure marketing performance. These tools may collect information about your visit and may process it outside New Zealand. You can disable cookies in your browser, but some site features may not work as intended.

4. Sharing, Storage and Security

We may share information with trusted service providers who help us operate the website, host data, manage enquiries, send emails, run analytics, or provide marketing and business systems. We may also disclose information if required by law or to protect our rights. We take reasonable safeguards to protect personal information from loss, unauthorised access, use, modification or disclosure.

5. Retention, Access and Correction

We keep personal information only for as long as it is reasonably needed for the purposes above, unless we are required to keep it for longer by law. You can ask us to confirm whether we hold personal information about you, request access to it, or ask us to correct it if it is wrong.

6. Contact and Complaints

If you have a privacy question, want to access or correct your information, or want to make a complaint, contact us using the details below. If we cannot resolve your concern, you can contact the Office of the Privacy Commissioner in New Zealand.

VTS by Green
info@vtsbygreen.co.nz